Category

Physician Leadership
Shared responsibility between individual physicians and the organization Physician burnout is a complex issue and a growing concern across the country. The statistics are alarming. For example, according to a Mayo Clinic study conducted in partnership with the American Medical Association, between 2011 and 2014 there was an almost 10-point increase in physicians who reported...
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Critical Lessons as Clinicians Move into the C-Suite As healthcare organizations continue to redefine their business model in response to declining performance and intensifying financial pressure, they are recognizing the need for leaders from clinical backgrounds. The transformation they envision requires a fundamental rethinking of every aspect of the patient care continuum. Such a radical redesign...
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Feedback is imperative for leaders.  There are two kinds of feedback that leaders receive, positive and negative.  Both types of feedback are critical to a leader’s success.  Feedback tells us if we are on course or off course.  Much like a GPS system in our car, it tells us whether we will make it to...
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It’s that time of year when we all make resolutions designed to make us “better” in some way. That often includes resolutions on how to become a better leader capable of driving improved business results, better customer satisfaction, lower costs and higher levels of employee engagement. For many of us, despite our good intentions as the...
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Physicians and executives in healthcare often express the challenges of incredibly busy lifestyles.  Often our clients talk about ‘burning the candle at both ends’, difficulty slowing down to focus on key relationships, and facing an enormous amount of both internal and external challenges in their organizations and practices.  We often do not think of gratitude...
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Creating Healthy Organizational Discipline When you hear the word Accountability, what comes to mind?  If you are like many people, the word provokes feelings of fear associated with negative consequences for failing to deliver the expected outcome.  One CEO described it as knowing “which throat to choke.” At the same time, many organizations with that...
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Productivity increases the overall efficiency of an organization. From our research and experience coaching healthcare executives and physicians, we understand how effective leaders often make all the difference in teams that produce sustainably great results. This is particularly important as physicians assume leadership roles in teams.  The same behaviors that make a great clinical leader...
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Simple Steps to Help Create and Sustain High Performing Teams Earlier this week we had the privilege facilitate a session with a leadership team that would objectively be considered a high performing group.  It was a team that has worked together for a relatively short period of time and recently added a few new members....
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A leader’s ability to transition into a new role sets the tone for the organizations ability to achieve results.  Too often leaders are promoted into a new position because they did an excellent job at their old position.  For example, a physician is excellent clinically and therefore gets asked to step into Dyad or Triad...
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The Medicare Access & CHIP Reauthorization Act, known as MACRA, is a proposed rule issued in April 2016 by the Centers for Medicare & Medicaid Services (CMS). According to information from the AMA, the MACRA rule creates 2 different payment pathways for physicians—alternative payment models (APMs) and the Merit-Based Incentive Payment System (MIPS). Is this...
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