Category

Leadership
Professional athletes, market innovators, art and tech prodigies all have a longstanding tradition of magnifying their skills with expert coaching. As Inc. magazine explains it, “It’s no secret that high performers of all stripes swear by coaching. Everyone from Google’s founders to the rock band Metallica credits coaches with getting them where they are today...
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Recent events and mounting industry data illuminate an uncomfortable truth: Implicit bias is prevalent in healthcare, and many are unaware. More importantly, it’s hurting patients. In this post, we’ll touch on ramifications and recommendations for tackling implicit bias as healthcare leaders so that every patient — regardless of background, ethnicity, race, education, sexual orientation, or...
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Most people in leadership shy away from admitting they like the power of their position. They see power as something negative or conniving. Negative phrases like “imposed authority,” “contained emotions,” and “obeying commands” are associated with the word power. We are more comfortable saying we can influence or shape the mental model and actions of...
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One of the things I get to do is to work with a recovery program though my church called Celebrate Recovery. Celebrate Recovery is a 12-step recovery group known for using acrostics to assist in the absorption of the material they are presenting. This approach speaks to me two reasons; 1) my seventh grade English...
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In healthcare, people have been watching their leaders over the course of this crisis. And, they are taking measure. How are you showing up in the storm? As coaches who come from careers as healthcare leaders, we’ve been talking with our clients and their teams nationwide during the COVID-19 Crisis.  Of all the insights we’ve...
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The double-entendre of this cartoon in the Wall Street Journal really hooked me. The salmon are swimming upstream, just as they are designed to do. Yet it’s exhausting swimming against the flow — enough to question the effort, even when it’s the right thing to be doing. The salmon’s destiny lies upstream, not downstream. Maybe...
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Will YOU accept the 2 x 2 Challenge? If you are a healthcare leader, the Covid-19 Crisis has thrust you and your team into uncharted territory. As we talk with healthcare leaders across the US, we continue to be impressed with and inspired by your courage and resourcefulness and humbled by the steadfast commitment of...
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Contributing Authors: Eric Norwood, FACHE  and  Michael Hein, MD Over the past several weeks, we are seeing complexity play out in dramatic ways. Significant changes are likely taking place for you in terms of how you view your role and impact as a leader. In this post, we’ll explore crisis leadership insights to help you maximize...
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Contributing Authors: Robert Porter and Kathy Gibala We continue to be humbled by those of you who are fearlessly working at the front lines of this crisis, putting your own health at risk to respond to the call to human service.  And we have been so impressed by the resilience, resourcefulness, and courage demonstrated by...
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You’ve heard of cow tipping, right? Frat boys pass their initiation hazing by sneaking up on a sleeping cow and pushing it over? I recently spoke to two healthcare executives who assure me it’s real. So, I consulted the Internet, our ever-trustworthy Source of Truth. “The evidence against cow tipping is immense and backed up...
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