Category

Leadership
Most people in leadership shy away from admitting they like the power of their position. They see power as something negative or conniving. Negative phrases like “imposed authority,” “contained emotions,” and “obeying commands” are associated with the word power. We are more comfortable saying we can influence or shape the mental model and actions of...
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One of the things I get to do is to work with a recovery program though my church called Celebrate Recovery. Celebrate Recovery is a 12-step recovery group known for using acrostics to assist in the absorption of the material they are presenting. This approach speaks to me two reasons; 1) my seventh grade English...
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In healthcare, people have been watching their leaders over the course of this crisis. And, they are taking measure. How are you showing up in the storm? As coaches who come from careers as healthcare leaders, we’ve been talking with our clients and their teams nationwide during the COVID-19 Crisis.  Of all the insights we’ve...
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The double-entendre of this cartoon in the Wall Street Journal really hooked me. The salmon are swimming upstream, just as they are designed to do. Yet it’s exhausting swimming against the flow — enough to question the effort, even when it’s the right thing to be doing. The salmon’s destiny lies upstream, not downstream. Maybe...
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Will YOU accept the 2 x 2 Challenge? If you are a healthcare leader, the Covid-19 Crisis has thrust you and your team into uncharted territory. As we talk with healthcare leaders across the US, we continue to be impressed with and inspired by your courage and resourcefulness and humbled by the steadfast commitment of...
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Contributing Authors: Eric Norwood, FACHE  and  Michael Hein, MD Over the past several weeks, we are seeing complexity play out in dramatic ways. Significant changes are likely taking place for you in terms of how you view your role and impact as a leader. In this post, we’ll explore crisis leadership insights to help you maximize...
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Contributing Authors: Robert Porter and Kathy Gibala We continue to be humbled by those of you who are fearlessly working at the front lines of this crisis, putting your own health at risk to respond to the call to human service.  And we have been so impressed by the resilience, resourcefulness, and courage demonstrated by...
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You’ve heard of cow tipping, right? Frat boys pass their initiation hazing by sneaking up on a sleeping cow and pushing it over? I recently spoke to two healthcare executives who assure me it’s real. So, I consulted the Internet, our ever-trustworthy Source of Truth. “The evidence against cow tipping is immense and backed up...
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Contributing authors: Gary Hoffman and Michael Hein The feeling I’ve had the last several weeks during the fallout from COVID-19 reminds me of a situation I experienced awhile back. It was a beautiful Hawaiian day: clear sky, mild breeze, and big waves. I knew the tide was stronger, as is the norm in big surf....
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Over the past two weeks, I have had the honor and privilege of coaching some amazing healthcare leaders across the country. As conversations unfolded, I witnessed wisdom, trends and strategies emerging as these leaders talked about what they were doing to navigate the COVID-19 crisis in their systems, hospitals and communities. As I explored deeper,...
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