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We are hearing a lot about how to manage change in healthcare. Unfortunately, the focus is generally on the mechanics: how will we reorganize, what new structures and processes will be put in place. The human side of organizational change is often ignored. If leaders overlook the importance of managing the transition period, that unavoidable...
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Balance is often misunderstood in the world of healthcare.  Often leaders confuse balance with time management.  We often hear our clients say “if I could just get my schedule under control then I would have more time and therefore more balance”, or “I signed up for a life in healthcare so I knew there would...
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I had the great privilege and honor to be asked to present at the Marcus Evans CNO Summit in March. In preparing for the presentation, it was nice to have some time to reflect on the role of the nurse executive in transformation.  I know my invitation was based on my Emeritus Chief Nursing Officer...
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High-performance leadership is demanding. Leaders must be decisive creative decision-makers, wise cultivators of high-impact relationships, adaptably resilient within a sea of change, and consistently deliver results that measurably and meaningfully matter. Transformational Leadership behaviors demand that we routinely bring our healthy and whole being to our work. There are indicators that few leaders in healthcare can...
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Shared responsibility between individual physicians and the organization Physician burnout is a complex issue and a growing concern across the country. The statistics are alarming. For example, according to a Mayo Clinic study conducted in partnership with the American Medical Association, between 2011 and 2014 there was an almost 10-point increase in physicians who reported...
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Critical Lessons as Clinicians Move into the C-Suite As healthcare organizations continue to redefine their business model in response to declining performance and intensifying financial pressure, they are recognizing the need for leaders from clinical backgrounds. The transformation they envision requires a fundamental rethinking of every aspect of the patient care continuum. Such a radical redesign...
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Anyone can call themselves a coach and there are many different types of coaches, but how can you tell if someone is the right coach for you? When choosing a professional leadership coach, it comes down to three key factors: caring, competence, and chemistry. Before deciding to work with a coach, you should try to...
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Practical Steps When Efforts to Reach Consensus Fall Short The Pursuit of Consensus. Win-win solutions. I rarely encounter a leader who doesn’t express a desire to make decisions in a way that builds shared ownership by reaching consensus. And yet so many struggle to be effective in that pursuit to the point that they begin...
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Needless to say, there is no simple formula to becoming a great leader. It requires a combination of strong technical skills and advanced behavioral competencies, grounded in a solid set of core values and emotional intelligence. In my work with leaders, though, I have discovered few simple steps that can help enhance the proficiency of...
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Your friends at MEDI wish you and your family a fantastic holiday season! May you experience true happiness as you celebrate the memories of 2016. Thank you for continuing to make MEDI a leader in the healthcare industry. We wish you much success in 2017!
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