Category

Executive Development
Why tactical tools are not enough Minimum Standards or Optimal Performance? As an executive coach who works exclusively with healthcare clients, I frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.  Examples of such programs cover a broad spectrum including patient experience initiatives,...
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Normal, predictable and thankfully, manageable stages of teams “I guess I am not a good leader.” There are times when someone I am coaching – who happens to be a fantastic leader – will turn to me in exasperation and say something along the lines of, “I guess I am not a good leader.  If...
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We are hearing a lot about how to manage change in healthcare. Unfortunately, the focus is generally on the mechanics: how will we reorganize, what new structures and processes will be put in place. The human side of organizational change is often ignored. If leaders overlook the importance of managing the transition period, that unavoidable...
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Balance is often misunderstood in the world of healthcare.  Often leaders confuse balance with time management.  We often hear our clients say “if I could just get my schedule under control then I would have more time and therefore more balance”, or “I signed up for a life in healthcare so I knew there would...
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High-performance leadership is demanding. It is as demanding as being a high-performance athlete. When endurance athletes train relentlessly, always pushing their bodies to the limit on every set, every day, over time their physical and psychological condition devolves into a maladaptive state called The Overtraining Syndrome. Once in that state, more training worsens their physical...
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High-performance leadership is demanding. Leaders must be decisive creative decision-makers, wise cultivators of high-impact relationships, adaptably resilient within a sea of change, and consistently deliver results that measurably and meaningfully matter. Transformational Leadership behaviors demand that we routinely bring our healthy and whole being to our work. There are indicators that few leaders in healthcare can...
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Critical Lessons as Clinicians Move into the C-Suite As healthcare organizations continue to redefine their business model in response to declining performance and intensifying financial pressure, they are recognizing the need for leaders from clinical backgrounds. The transformation they envision requires a fundamental rethinking of every aspect of the patient care continuum. Such a radical redesign...
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Feedback is imperative for leaders.  There are two kinds of feedback that leaders receive, positive and negative.  Both types of feedback are critical to a leader’s success.  Feedback tells us if we are on course or off course.  Much like a GPS system in our car, it tells us whether we will make it to...
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It takes a lot of courage for a healthcare leader to address the challenges and complexity of the healthcare world.  Most people do not think of courage as a leadership competency.  They believe that courage is a ‘thing’ that we either have or do not have.  However, it is possible to build courage with practice....
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What is the best investment a healthcare organization can make right now?  Leadership Coaching. The best investment an organization can make right now to get executive alignment is leadership coaching for their executives and leadership development for physicians.  In addition to behavioral competencies, two other topics that need to be included in healthcare coaching are:  nursing...
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