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Executive Development
“He saw me and changed course.”   A friend and fellow executive leadership coach, Will,* shared a story that was more than 25 years old. This memory of a moment has shaped him as an individual and a coach. It was an interaction between him and a transformational leader. He was stationed in the Middle...
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Nurse Executives Balancing Patient Care, Organizational Goals and Nursing Staff  In my experience as a Chief Nursing Officer, I often found myself in a position to justify the cost of nursing. In my mind, I was thinking – what is so hard to understand about being at the bedside, providing care for patients 24/7, every...
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In my last post, I revealed that you only have around 100 hours of discretionary time to fulfill all your hopes, dreams, ambitions and desires in your life.  How you use them should be viewed as an investment in what really matters to you. Leadership is harder than it looks to those who’ve never tried...
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Interpretation: Our Intentions, Expectations, Mood and Beliefs  Most leaders are skilled at external communication and trained in the areas of articulation, presenting, active listening, body language and emphasizing tone of voice.  As a matter of fact, most research says that 7% of our external communication is the content and the words we speak, 35% is...
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I recently retired from a Chief Medical Officer position in a large integrated health system and have been able to focus more on executive coaching.  In coaching, we have to build trust and rapport quickly so we may better advise and guide executives and other clinical leaders through their high-performing leadership journey.  I find myself...
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Why tactical tools are not enough Minimum Standards or Optimal Performance? As an executive coach who works exclusively with healthcare clients, I frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.  Examples of such programs cover a broad spectrum including patient experience initiatives,...
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Normal, predictable and thankfully, manageable stages of teams “I guess I am not a good leader.” There are times when someone I am coaching – who happens to be a fantastic leader – will turn to me in exasperation and say something along the lines of, “I guess I am not a good leader.  If...
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We are hearing a lot about how to manage change in healthcare. Unfortunately, the focus is generally on the mechanics: how will we reorganize, what new structures and processes will be put in place. The human side of organizational change is often ignored. If leaders overlook the importance of managing the transition period, that unavoidable...
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Balance is often misunderstood in the world of healthcare.  Often leaders confuse balance with time management.  We often hear our clients say “if I could just get my schedule under control then I would have more time and therefore more balance”, or “I signed up for a life in healthcare so I knew there would...
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High-performance leadership is demanding. It is as demanding as being a high-performance athlete. When endurance athletes train relentlessly, always pushing their bodies to the limit on every set, every day, over time their physical and psychological condition devolves into a maladaptive state called The Overtraining Syndrome. Once in that state, more training worsens their physical...
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