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Executive Development
We’ve (almost) made it on the other side, and yet the light at the end of the tunnel doesn’t feel as bright as anticipated. While some areas of pressure have been released, new burdens are mounting and healthcare workers and leaders are questioning where and how things, and even they, fit. More than ever, I’m...
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A leader’s brand is how others see — and what they say — about him or her (often when the leader is not around). Ever since Tom Peters introduced the concept in a famous late-’90s article in Fast Company, leaders have worked on building their brands from scratch. They have also attempted to reinvent their personal...
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Pandemic or no pandemic, you might have noticed that applying a “best practice” from someplace else sometimes fails to produce significant, sustainable improvements in your “place.” After decades of herculean efforts, often drawing upon the free exchange of “best practices,” in U.S. healthcare we’re still far behind what we’d hoped to achieve in clinical outcomes,...
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Market-leading healthcare organizations have one thing in common: succession planning. And yet, few healthcare leaders engage in it. What gives? One study, published by the Frontiers of Health Services Management, argues that although succession planning seems like a logical and essential exercise, few leaders understand the complexities and requirements of a successful plan. Leader transitions...
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I have had occasion recently to speak with several senior executives who care deeply about the issue of social justice but who are struggling to find the best way for themselves and their organizations to serve as positive instruments of change. Many of them voice fear about wading into the issue, given how emotionally charged...
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The events of 2020 have radically transformed the way we work. For leaders, one side effect has been a growing Addiction to Urgency. Being busy is a badge of honor in American business. Having a sense of urgency is a virtue and, compared to complacency and laziness, that makes a lot of sense. In his...
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Professional athletes, market innovators, art and tech prodigies all have a longstanding tradition of magnifying their skills with expert coaching. As Inc. magazine explains it, “It’s no secret that high performers of all stripes swear by coaching. Everyone from Google’s founders to the rock band Metallica credits coaches with getting them where they are today...
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An ancient proverb says it best: “The best day to plant a tree was 20 years ago. The second-best day to plant a tree is TODAY.” In our work with health system leaders nationwide, we often get called upon to help find physicians who can lead an immediate strategic initiative. But the obvious reality is that’s...
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I was recently talking to a young healthcare executive when the conversation led to Executive Presence (EP). Nicole (not her real name), a petite minority woman explained how throughout her young career, she has been advised by professors, mentors and bosses to “improve my Executive Presence.” She has been repeatedly told to “look and act...
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“He saw me and changed course.”   A friend and fellow executive leadership coach, Will,* shared a story that was more than 25 years old. This memory of a moment has shaped him as an individual and a coach. It was an interaction between him and a transformational leader. He was stationed in the Middle...
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