Category

Executive Coaching
When we first met, administrators at Conway Regional Health faced a pending physician exodus and the possibility of a 40% revenue loss — significant challenges for incoming CEO Matt Troup. We sat down with Troup and his team as they described how they reversed physician dissent and replaced distrust with a thriving partnership. The challenge:...
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Pandemic or no pandemic, you might have noticed that applying a “best practice” from someplace else sometimes fails to produce significant, sustainable improvements in your “place.” After decades of herculean efforts, often drawing upon the free exchange of “best practices,” in U.S. healthcare we’re still far behind what we’d hoped to achieve in clinical outcomes,...
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When we believe something to be true, it has a powerful effect. It often leads us to tap into a tendency known as confirmation bias. Confirmation bias is the natural propensity to “gather evidence that confirms preexisting expectations, typically by emphasizing or pursuing supporting evidence while dismissing or failing to seek contradictory evidence,” explains the...
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Professional athletes, market innovators, art and tech prodigies all have a longstanding tradition of magnifying their skills with expert coaching. As Inc. magazine explains it, “It’s no secret that high performers of all stripes swear by coaching. Everyone from Google’s founders to the rock band Metallica credits coaches with getting them where they are today...
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I really enjoy conversations with executives and senior clinical leaders in healthcare.  As a coach, I find many people interested in having a coach have a strong willingness to grow as a person.  They might not have it when they first sign up but usually after a coaching kick off they find not only do...
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Choose the Best Executive Coach for YOU. I was a hospital CEO at age 31. Honestly, I didn’t know what I was doing. Though I had prepared educationally and professionally, my arrival into the executive chair was premature. But there I was, leading. Perhaps my smartest move in this role was to create a network...
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It’s lonely at the top. Anyone who serves in a leadership role knows how true this can be. Where can a leader safely turn for a listening ear, wise counsel, and the unvarnished truth? Most successful leaders from time to time call upon someone they can trust to walk alongside them, personally and professionally. That’s...
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The two most important days in your life are the day you are born and the day you find out why. – Mark Twain Having a clear sense of purpose is a powerful motivator. One of the best resources I provide people is teaching them how to gain clarity around what they are trying to...
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There is no shortage of leadership definitions. In fact, a search on Amazon reveals well over 60,000 book titles on leadership, alone. No doubt many, if not all, of the authors hold and define their own description of the discipline. At the risk of adding to this mix, I would like to discuss mine. My...
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A Coach can be the Catalyst to Support Your Shift to Transformational Leadership You know many healthcare executives and clinical leaders. In fact, if you’re reading this, chances are you are one. Most likely you’re already successful, have developed a set of strong competencies, and are even producing measurable and positive outcomes. Even so, do...
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