Category

Change Management
This is a season of difficult transitions for many healthcare leaders as the industry adjusts to the challenges of life in the post-COVID landscape. Though the nature and magnitude of those transitions vary, job changes in particular can be painful setbacks, leaving you feeling stuck and anxious about the future. The following are simple tips...
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Why tactical tools are not enough, and what to do about it. As hospitals struggle to financially recover in the post-COVID landscape and pressures grow to slash costs, healthcare leaders are racing to implement tactical changes shown to produce massive savings at other organizations, in hopes of mirroring those successes. In practice, those changes are...
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In our coaching engagements across the country, we see common themes in the aftermath of the pandemic: unsustainable operating losses, closed services, decreased engagement scores, nursing strikes, and unprecedented staffing shortages. In the U.S., employee engagement has slipped to 32%, with 17% of the workforce being actively disengaged, which Gallup defines as “disgruntled and disloyal...
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It is stating the obvious to say that the situation confronting healthcare leaders is as challenging, if not more challenging, than any time in our history.  After surviving the ravages of the emergent stage of the COVID pandemic, we find ourselves facing a landscape which has been dramatically, and permanently, changed. We not only face...
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Though the challenges healthcare leaders face aren’t entirely new, there’s no denying our industry is undergoing a season of heightened and accelerated transformation.  As conditions change, how do you inspire your team, reduce resistance, and compel others to follow your lead? And how do you empower employees to create new solutions toward shared goals? As...
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Burnout has reached crisis levels among healthcare workers. Earlier this year, U.S. Surgeon General Vivek Murphy issued an advisory highlighting the urgent need to alleviate the burnout crisis and promote the mental health and well-being of health workers. Addressing the problem begins with identifying what’s fueling it. In this post, we explore five common causes...
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As pressures mount and resources dwindle, delivering outstanding healthcare hinges largely on your ability to bring out the best in each member of your team. Easier said than done, of course. Though optimizing team performance can seem daunting, research on the neuroscience of workplace dynamics can help. The application of neuroscientific findings to leadership development...
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It’s that time of year when the world seems to become, at least for a while, a little bit kinder, a little more grateful, a little more hopeful. We take time to step outside ourselves and consider ways big and small we might express our love and appreciation for those who are an important part...
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It’s a common predicament: You attend a conference, watch an online course or spend time with a mentor, hear fascinating insights, take copious notes, and then… nothing. By the time you’re back to work, the ideas you thought could catapult your impact on the job are fuzzy memories, trampled by daily responsibilities and relegated to...
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In today’s necessarily complex organizations, the organization chart rarely provides complete clarity around the issue of authority. Within a hospital, work is done across departments and functional lines, knitting together their capabilities in initiatives designed to improve a process or implement a program. In multi-entity systems, local hospital leaders depend on the performance of functions...
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