By

Robert Porter
By Robert (Bob) Porter and Janet Dombrowski You’re working hard to grow as a leader and are making meaningful progress. Well done! Looking ahead, how do you sustain your progress until those changes become new, unconscious habits? It’s helpful to think of growth as a cycle with four distinct phases: Unconscious “incompetence” You have blind...
Read More
It’s that time of year when the world seems to become, at least for a while, a little bit kinder, a little more grateful, a little more hopeful. We take time to step outside ourselves and consider ways big and small we might express our love and appreciation for those who are an important part...
Read More
Across our industry, data continues to reflect a troubling pattern: Patients and healthcare workers are harmed in hospitals each day. According to OSHA, hospitals are one of the most hazardous places to work, nearly doubling the rate of work-related injuries and illnesses compared to private industry. The cost, both in terms of human suffering and...
Read More
If you’re a healthcare leader in 2021, chances are very high that you’re working mightily to transform some aspect of your personal, leadership or team outcomes. Whether it’s an overdue shift in organizational culture, navigating conflict, restoring a damaged reputation or else, wise leaders recognize that new results demand new approaches. As you explore solutions,...
Read More
In my coaching practice it is surprisingly common for me to encounter experienced and highly accomplished leaders riddled periodically with crippling self-doubt. Known as the “imposter syndrome” or “inner critic,” that internal voice of self-doubt is something that seemingly every leader battles to some extent at some time, regardless of overwhelming, objective evidence to the...
Read More
In today’s necessarily complex organizations, the organization chart rarely provides complete clarity around the issue of authority. Within a hospital, work is done across departments and functional lines, knitting together their capabilities in initiatives designed to improve a process or implement a program. In multi-entity systems, local hospital leaders depend on the performance of functions...
Read More
How do you address sensitive or controversial issues effectively within your team? Often, healthcare leaders mistakenly feel they must choose between (a) addressing the issue and damaging relationships or (b) ignoring the issue for the sake of the relationship. High-performing leaders manage to do both, addressing delicate topics in a way that strengthens relationships, team...
Read More
In our coaching work, we often encounter groups made up of highly talented, deeply dedicated members who are struggling to come together as a high-performing team due to interpersonal dynamics. Of course, we always need to explore the context in which the situation has arisen to address it effectively. We often find the key to...
Read More
Michael is a long term, loyal employee who has dedicated himself to serving Memorial Hospital and the local community for over 20 years. From starting out as a tech in an ancillary department, Michael grew to take on supervisory roles and ultimately became Department Director. He was highly effective in his role for many years,...
Read More
I have had occasion recently to speak with several senior executives who care deeply about the issue of social justice but who are struggling to find the best way for themselves and their organizations to serve as positive instruments of change. Many of them voice fear about wading into the issue, given how emotionally charged...
Read More
1 2 3