By

Robert Porter
It is stating the obvious to say that the situation confronting healthcare leaders is as challenging, if not more challenging, than any time in our history.  After surviving the ravages of the emergent stage of the COVID pandemic, we find ourselves facing a landscape which has been dramatically, and permanently, changed. We not only face...
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worried business man
In my coaching practice it is surprisingly common for me to encounter experienced and highly accomplished leaders riddled periodically with crippling self-doubt. Known as the “imposter syndrome” or “inner critic,” that internal voice of self-doubt is something that seemingly every leader battles to some extent at some time, regardless of overwhelming, objective evidence to the...
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By Robert (Bob) Porter and Janet Dombrowski You’re working hard to grow as a leader and are making meaningful progress. Well done! Looking ahead, how do you sustain your progress until those changes become new, unconscious habits? It’s helpful to think of growth as a cycle with four distinct phases: Unconscious “incompetence” You have blind...
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It’s that time of year when the world seems to become, at least for a while, a little bit kinder, a little more grateful, a little more hopeful. We take time to step outside ourselves and consider ways big and small we might express our love and appreciation for those who are an important part...
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Across our industry, data continues to reflect a troubling pattern: Patients and healthcare workers are harmed in hospitals each day. According to OSHA, hospitals are one of the most hazardous places to work, nearly doubling the rate of work-related injuries and illnesses compared to private industry. The cost, both in terms of human suffering and...
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If you’re a healthcare leader in 2021, chances are very high that you’re working mightily to transform some aspect of your personal, leadership or team outcomes. Whether it’s an overdue shift in organizational culture, navigating conflict, restoring a damaged reputation or else, wise leaders recognize that new results demand new approaches. As you explore solutions,...
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In today’s necessarily complex organizations, the organization chart rarely provides complete clarity around the issue of authority. Within a hospital, work is done across departments and functional lines, knitting together their capabilities in initiatives designed to improve a process or implement a program. In multi-entity systems, local hospital leaders depend on the performance of functions...
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How do you address sensitive or controversial issues effectively within your team? Often, healthcare leaders mistakenly feel they must choose between (a) addressing the issue and damaging relationships or (b) ignoring the issue for the sake of the relationship. High-performing leaders manage to do both, addressing delicate topics in a way that strengthens relationships, team...
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In our coaching work, we often encounter groups made up of highly talented, deeply dedicated members who are struggling to come together as a high-performing team due to interpersonal dynamics. Of course, we always need to explore the context in which the situation has arisen to address it effectively. We often find the key to...
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Michael is a long term, loyal employee who has dedicated himself to serving Memorial Hospital and the local community for over 20 years. From starting out as a tech in an ancillary department, Michael grew to take on supervisory roles and ultimately became Department Director. He was highly effective in his role for many years,...
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