By

Michael Hein
When we believe something to be true, it has a powerful effect. It often leads us to tap into a tendency known as confirmation bias. Confirmation bias is the natural propensity to “gather evidence that confirms preexisting expectations, typically by emphasizing or pursuing supporting evidence while dismissing or failing to seek contradictory evidence,” explains the...
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Recent events and mounting industry data illuminate an uncomfortable truth: Implicit bias is prevalent in healthcare, and many are unaware. More importantly, it’s hurting patients. In this post, we’ll touch on ramifications and recommendations for tackling implicit bias as healthcare leaders so that every patient — regardless of background, ethnicity, race, education, sexual orientation, or...
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Contributing Authors: Eric Norwood, FACHE  and  Michael Hein, MD Over the past several weeks, we are seeing complexity play out in dramatic ways. Significant changes are likely taking place for you in terms of how you view your role and impact as a leader. In this post, we’ll explore crisis leadership insights to help you maximize...
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Contributing authors: Gary Hoffman and Michael Hein The feeling I’ve had the last several weeks during the fallout from COVID-19 reminds me of a situation I experienced awhile back. It was a beautiful Hawaiian day: clear sky, mild breeze, and big waves. I knew the tide was stronger, as is the norm in big surf....
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Below is a short reflection of multiple interactions I’ve recently had with several clients. Let’s imagine a healthcare CEO and leader of a large regional delivery system in the Midwest. The conversation is one you could very well have with me or one of my coaching colleagues at MEDI Leadership if you engage our services....
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Does it ever feel like leading in healthcare is difficult? Messy? Perhaps it feels like success is just beyond your reach – no matter how much you move forward? I’ve heard all the above from my coaching clients. I assure them (and you) that they (and you) are not alone. Almost every leader in healthcare...
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You can’t lead well unless you are well. It’s that simple. Almost all the leaders I work with know this. Almost all leaders I work with want to be well. Despite this, many leaders are not well. They are limping in their life and their leadership. In a previous post I pointed out the similarities...
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It is all about the taper. In a former life, I was an exercise physiologist and competitive swimming coach. In my youth, I was a competitive swimmer. None of us were famous, neither the coach nor the swimmers. We had a mix of talent. Some were national champions and record holders, and most were not. However,...
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“He saw me and changed course.”   A friend and fellow executive leadership coach, Will,* shared a story that was more than 25 years old. This memory of a moment has shaped him as an individual and a coach. It was an interaction between him and a transformational leader. He was stationed in the Middle...
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High-performance leadership is demanding. It is as demanding as being a high-performance athlete. When endurance athletes train relentlessly, always pushing their bodies to the limit on every set, every day, over time their physical and psychological condition devolves into a maladaptive state called The Overtraining Syndrome. Once in that state, more training worsens their physical...
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