By

Eric Norwood
In healthcare, people have been watching their leaders over the course of this crisis. And, they are taking measure. How are you showing up in the storm? As coaches who come from careers as healthcare leaders, we’ve been talking with our clients and their teams nationwide during the COVID-19 Crisis.  Of all the insights we’ve...
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Do current events feel overwhelming at times? Sea mariners know something that can help a leader in the grips of a tumultuous crisis. When a storm rises upon a ship at sea, the wind and waves can threaten to sink it. If the storm rises when the ship is in a harbor, an anchor is...
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The double-entendre of this cartoon in the Wall Street Journal really hooked me. The salmon are swimming upstream, just as they are designed to do. Yet it’s exhausting swimming against the flow — enough to question the effort, even when it’s the right thing to be doing. The salmon’s destiny lies upstream, not downstream. Maybe...
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Contributing Authors: Eric Norwood, FACHE  and  Michael Hein, MD Over the past several weeks, we are seeing complexity play out in dramatic ways. Significant changes are likely taking place for you in terms of how you view your role and impact as a leader. In this post, we’ll explore crisis leadership insights to help you maximize...
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You’ve heard of cow tipping, right? Frat boys pass their initiation hazing by sneaking up on a sleeping cow and pushing it over? I recently spoke to two healthcare executives who assure me it’s real. So, I consulted the Internet, our ever-trustworthy Source of Truth. “The evidence against cow tipping is immense and backed up...
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Our brains are story-making machines. When faced with the unknown, those stories always spin negative. The world today is faced with the unknown of COVID-19, and the healthcare environment is moving at an unprecedented pace. As humans, our default setting is to find and focus upon every negative consequence imaginable. That’s fear, and it is paralyzing. Leadership...
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An ancient proverb says it best: “The best day to plant a tree was 20 years ago. The second-best day to plant a tree is TODAY.” In our work with health system leaders nationwide, we often get called upon to help find physicians who can lead an immediate strategic initiative. But the obvious reality is that’s...
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It’s lonely at the top. Anyone who serves in a leadership role knows how true this can be. Where can a leader safely turn for a listening ear, wise counsel, and the unvarnished truth? Most successful leaders from time to time call upon someone they can trust to walk alongside them, personally and professionally. That’s...
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More and more frequently, physicians are stepping into leadership roles in hospitals and health systems. In fact, many observers predict health system CEOs in the future will be predominantly physicians. To succeed in healthcare, it’s important that leadership teams to find a way for physicians and executives to come together as partners. MEDI Leadership Executive...
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In this third post, in my series on effective leadership, I want to single out the Three Secrets to Energy Management. Leadership is harder than it looks to those who’ve never tried it.  It exacts a real toll in mental and emotional energy that must be methodically recharged to avoid burnout. Effective leaders, like world-class athletes,...
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